Returns & Exchanges

At Cannons UK, we want you to be fully satisfied with your sports and fitness equipment, which is why we offer a 30-day return policy for unused items in their original packaging. Whether it is gymnastics mats or home gym flooring, we are committed to ensuring you have the right gear for your training.

Return Process

• 1.
  Initiate Your Return

  Contact our customer service team via email with your order number and reason for return to receive a Return Authorization number.

• 2.
  Pack Your Equipment

  Securely package the items in their original boxes, ensuring all components and manuals are included to prevent damage during transit.

• 3.
  Ship the Item

  Affix the provided return label or use a tracked courier service to send the package back to our main distribution center in the UK.

• 4.
  Receive Your Refund

  Once our warehouse inspects the returned goods, we will process your refund or exchange within 5-7 business days to your original payment method.